{"id":12,"date":"2026-01-10T15:38:42","date_gmt":"2026-01-10T15:38:42","guid":{"rendered":"https:\/\/yasmeenbookshop.com\/?page_id=12"},"modified":"2026-01-13T12:49:56","modified_gmt":"2026-01-13T12:49:56","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/yasmeenbookshop.com\/ar\/refund_returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbb98a9 e-flex e-con-boxed e-con e-parent\" data-id=\"4dbb98a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14bdd105 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"14bdd105\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>At <strong>Yasmeen Online Bookshop<\/strong>, we aim to provide our customers with a satisfying shopping experience. If you are not entirely satisfied with your purchase, our refund policy outlines the conditions under which returns and refunds are accepted.<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Returns Eligibility<\/strong><br \/>a. Items must be returned within 14 days of the delivery date.<br \/>b. Returned items must be in their original, unused condition and in their original packaging.<br \/>c. The following items are not eligible for return or refund:\n<ul class=\"wp-block-list\">\n<li>Digital products (e-books, audiobooks, etc.)<\/li>\n\n<li>Gift cards<\/li>\n\n<li>Items marked as \u201cfinal sale\u201d or \u201cnon-returnable\u201d<\/li>\n\n<li>Personalized or custom-ordered items<\/li>\n<\/ul>\n<\/li>\n\n<li><strong>Returns Process<\/strong><br \/>a. To initiate a return, please contact our customer service team at [insert email] with your order number and details of the item(s) you wish to return.<br \/>b. Once your return request is approved, you will receive instructions on how to send the item(s) back to us.<br \/>c. Customers are responsible for the shipping costs of returning items unless the return is due to an error on our part (e.g., wrong item sent, damaged product).<\/li>\n\n<li><strong>Damaged or Defective Items<\/strong><br \/>If your item arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or issue a full refund, including any shipping charges incurred.<\/li>\n\n<li><strong>Refund Processing<\/strong><br \/>a. Once we receive your returned item, we will inspect it and notify you of the status of your refund.<br \/>b. Refunds will be processed using your original payment method within 14 business days of receiving the returned item.<br \/>c. The time taken for the refund to reflect in your account may vary depending on your payment provider.<\/li>\n\n<li><strong>Exchanges<\/strong><br \/>If you wish to exchange an item for a different title, please return the original item in accordance with our returns policy and place a new order for the desired item.<\/li>\n\n<li><strong>Non-Returnable Items<\/strong><br \/>Items that have been used, are not in their original packaging, or are returned beyond the 14-day return window will not be eligible for a refund.<\/li>\n\n<li><strong>Contact Information<\/strong><br \/>For any questions or concerns regarding our refund policy, please contact our customer service team at:<br \/><strong><span style=\"color: #4170b7;\"><a style=\"color: #4170b7;\" href=\"mailto:support@yasmeenbookshop.com\">support@yasmeenbookshop.com<\/a><\/span><\/strong><br \/><strong><span style=\"color: #4170b7;\"><a style=\"color: #4170b7;\" href=\"tel:+442073163287\">+44 20 731 63287.<\/a><\/span><\/strong><\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p class=\"translation-block\">\u0641\u064a \u0645\u0643\u062a\u0628\u0629 \u064a\u0627\u0633\u0645\u064a\u0646 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629\u060c \u0646\u0633\u0639\u0649 \u062c\u0627\u0647\u062f\u064a\u0646 \u0644\u062a\u0648\u0641\u064a\u0631 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0645\u064f\u0631\u0636\u064a\u0629 \u0644\u0639\u0645\u0644\u0627\u0626\u0646\u0627. \u0625\u0630\u0627 \u0644\u0645 \u062a\u0643\u0646 \u0631\u0627\u0636\u064a\u064b\u0627 \u062a\u0645\u0627\u0645\u064b\u0627 \u0639\u0646 \u0645\u0634\u062a\u0631\u064a\u0627\u062a\u0643\u060c \u0641\u0625\u0646 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0644\u062f\u064a\u0646\u0627 \u062a\u0648\u0636\u062d \u0627\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u0628\u0645\u0648\u062c\u0628\u0647\u0627 \u0642\u0628\u0648\u0644 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":10,"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":4268,"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions\/4268"}],"wp:attachment":[{"href":"https:\/\/yasmeenbookshop.com\/ar\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}